Privacy Policy

Last Updated: October 24, 2025

At Visual Discovery, we prioritize the trust you place in our intelligent visual analysis services. This Privacy Policy describes how we collect, use, and disclose information, and what choices you have with respect to the information.

By using our API endpoints, dashboard, or website, you agree to the collection and use of information in accordance with this policy.

1

Information We Collect

  • Account Information: We collect your name, email address, and company information when you register for an API key or paid plan.
  • Usage Data: We automatically collect metrics regarding your API usage, such as the number of requests, response times, and error rates to ensure system stability and billing accuracy.
  • Visual Data (Images): Images uploaded to the /detect or /search endpoints are processed temporarily to provide analysis.
2

How We Process Visual Data

We understand the sensitivity of visual data. Our processing pipeline adheres to strict guidelines:

  • Ephemeral Processing: Unless you explicitly opt-in for model training, images sent to our API are processed in memory and are not permanently stored on our servers after the response is returned.
  • No Facial Recognition: Our models are trained specifically for object and fashion item detection. We do not run facial recognition or biometric identification on uploaded images.
  • Metadata Stripping: We automatically strip EXIF data and other metadata from images before processing to protect user privacy.
3

Data Security

We implement industry-standard security measures to protect your data:

Encryption

All data in transit is encrypted via TLS 1.3.

Access Control

Strict role-based access control (RBAC) for internal staff.

4

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing and exporting your data.
  • Correcting inaccuracies in your data.
  • Deleting your account and associated data (Right to be Forgotten).
  • Objecting to processing of your data.
5

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

[email protected]